Images in Outlook 2003 signatures
March 28th, 2008 in General. 6 Comments
I’ve been trying to set up email signatures in Outlook 2003 for a customer today and it’s been a real headache.
The whole thing seems to work fine until you actually attach the signature to an email or send it and then your image is gone and you’re left with that horrible red x. I had a search around on the net and there doesn’t seem to be a definitive solution, even the guide on the Microsoft Office site doesn’t seem to work.
Anyway after some head scratching I managed to work out the solution! So I thought I’d add it here, you never know, it might help someone!
The first solution is to go: Tools > Options in Outlook 2003. Then click “Mail Format” and then “Signatures”. Now click Edit/New (depending on whether you have already created your signature or not). The trick here is, dont click advanced edit, just use that little box (right click then click add an image if you want to add your image). Then hit OK and the whole thing should work fine.
The next solution is for people that have to use Word to edit their signature for whatever reason. You have to edit some settings in Word and Outlook for this. Here’s what you need to do:
MS Word:
Tools->Options->Save->Disable Embed Smart tags
Outlook:
Tools->Options->Other->Uncheck the Person Names Smart tags
Hope that helps!




6 Comments
Pat
August 21, 2008 at 2:22 pm
great suggestions, but didn’t fix my problem. don’t know what i’m going to do. this is the error i get: The signature “c:\documents and settings\*\application data\microsoft\signatures\*.htm” could not be located. This signature may have been removed.
mariana
September 11, 2008 at 5:12 pm
sweet, this was just the answer I was looking for. Thanks!
Cindy
February 18, 2009 at 11:14 am
Thank you! Exactly what I needed!! :)
jack
April 21, 2009 at 11:19 am
Also if it ain’t working (like for me) it’s because you are not using the advanced setting.
For some reason there’s a lot of issues with putting pictures in the way “office tutorials” shows!!!
I couldn’t do the “advanced setting” because it did let me (no clue why…sth about not finding the program)
anyways the workaround for that is to edit and create your signature from a new mail window.
New Message–>option–>edit signature/ edit/create/renew then save and your pictures will be saved in a special folder with xml and it will work.
Pady
July 2, 2009 at 11:10 pm
Finallyyyyyy ! It worked for me using the last option….
this is the best, i was searching for nearly 3 days for correcting my email signature with gif image :)…
Thanks a ton Jack !
Jon
August 5, 2009 at 11:49 am
THANKS!!! That worked perfectly!