I’ve been trying to set up email signatures in Outlook 2003 for a customer today and it’s been a real headache.
The whole thing seems to work fine until you actually attach the signature to an email or send it and then your image is gone and you’re left with that horrible red x. I had a search around on the net and there doesn’t seem to be a definitive solution, even the guide on the Microsoft Office site doesn’t seem to work.
Anyway after some head scratching I managed to work out the solution! So I thought I’d add it here, you never know, it might help someone!
The first solution is to go: Tools > Options in Outlook 2003. Then click “Mail Format” and then “Signatures”. Now click Edit/New (depending on whether you have already created your signature or not). The trick here is, dont click advanced edit, just use that little box (right click then click add an image if you want to add your image). Then hit OK and the whole thing should work fine.
The next solution is for people that have to use Word to edit their signature for whatever reason. You have to edit some settings in Word and Outlook for this. Here’s what you need to do:
MS Word:
Tools->Options->Save->Disable Embed Smart tags
Outlook:
Tools->Options->Other->Uncheck the Person Names Smart tags
Hope that helps!
11 Comments
great suggestions, but didn’t fix my problem. don’t know what i’m going to do. this is the error i get: The signature “c:\documents and settings\*\application data\microsoft\signatures\*.htm” could not be located. This signature may have been removed.
sweet, this was just the answer I was looking for. Thanks!
Thank you! Exactly what I needed!! :)
Also if it ain’t working (like for me) it’s because you are not using the advanced setting.
For some reason there’s a lot of issues with putting pictures in the way “office tutorials” shows!!!
I couldn’t do the “advanced setting” because it did let me (no clue why…sth about not finding the program)
anyways the workaround for that is to edit and create your signature from a new mail window.
New Message–>option–>edit signature/ edit/create/renew then save and your pictures will be saved in a special folder with xml and it will work.
Finallyyyyyy ! It worked for me using the last option….
this is the best, i was searching for nearly 3 days for correcting my email signature with gif image :)…
Thanks a ton Jack !
THANKS!!! That worked perfectly!
Thx a lot! I had the same problem with you and I had to find a solution.
Thx again :))
I can’t thank you enough for posting this thread! After hours of reading through useless microsoft instructions to no avail, you solved my problem in 2 seconds flat!!! Now I can finally get my image on my emails!
Using word is very messy for signatures.
The simpel solution is to insert the picture into the signature, do not cut and paste it or use word/advanced editing.
When in the edit mode of the signature right click and the menu has “insert pictures near the bottom” this inserts the picture into the signtaure file with teh correct links.
Thnaks! Working with old versions of Outlook is so painful…
Thanks as well to jack in the previous comment!
Wow, beyond helpful. thank you so much. this post is still relevant after 3+ years